7/20/2023 0 Comments 2013 outlook crashes when opening![]() ![]() This issue is fixed in Current Channel Version 2209 (Build 15629.20156) and Semi-Annual Enterprise Channel (Preview) Version 2208 (Build 15601.20158). As these builds get to the other channels the fixes will follow. ![]() This issue occurs when the EmailAddress string data value under the Office identity is blank. You can confirm if this is the issue when Outlook stops by looking at the Windows Event Viewer Application Log for Event 1000 or Event 1001, and the following event details:įaulting application name: OUTLOOK.EXE, version: 7.20194, time stamp: 0圆2e9be45įaulting module name: mso20win32client.dll, version: 0.0.0.0, time stamp: 0圆2e4fd3cįaulting application start time: 0x01d8acfa5984509dįaulting application path: C:\Program Files\Microsoft Office\root\Office16\OUTLOOK.EXEįaulting module path: C:\Program Files\Common Files\Microsoft Shared\Office16\mso20win32client.dll When you start Outlook Desktop, it gets past loading profile and processing, briefly opens, and then stops responding.
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